Project Administrator

Delivery Support

• Providing support and assistance in the administration of projects.
• Communicating and liaising with businesses, schools, community, and public sector partners.
• Creating resources, paperwork, briefing packs and reports of project information.
• Editing and uploading digital/recorded resources and maintaining register of usage.
• Ordering equipment or resources needed for events.
• Manage process for storing and sharing photographs taken at events.
• Data input of the results of collected feedback into the database.
• Populating electronic feedback systems and consolidating results to produce feedback summaries for events.
• Creating and updating records across our IT systems including MS Dynamics CRM. – Ensuring all data input is entered accurately and within timescales.
• Booking hotels and transport for members of the team where required.
• Supporting team members prepare for events – including packing resources and preparing paperwork.
• On occasion, supporting with adaptation of written materials for events.
• On occasion, being a support member of staff at Ahead Partnership’s events.

General Team and Office support

• Answering the phone; taking messages, transferring calls and supplying information as appropriate.
• Supporting with booking meetings and training for team and booking the team’s attendance at external events.
• Supporting with ensuring a tidy and safe office environment.
• General support to ensure smooth running of the office – e.g. managing the mail, etc.
• Handling petty cash and keeping basic financial records.

Other

• Provide cover for other administrative posts within the organisation as required.
• Any other tasks as requested and commensurate with the post.

Experience

IT systems – Experience of working on a computer and with Microsoft programmes in any setting.

Skills
Highly Organised

• Have an organised, consistent and methodical approach and be a structured thinker.
• Have excellent attention to detail.
• Have strong time management skills, effectively prioritising your workload and handling multiple projects and tasks at once.

Creative Problem Solver

• Take a proactive approach to solving problems and developing solutions.
• Have a positive attitude to flexibility and embracing change.
• Bright with initiative, always looking for solutions and ways to resolve challenges.

IT skills

• Have good Microsoft Office skills.
• Accurate data entry skills.
• Be comfortable with computers and IT systems.
• Comfortable using social media platforms as a business communication channel.
• You will be a quick learner and be able to pick up new systems (and admin processes) easily.

Team Player

• Be a positive team player who can work both in a team, and independently.
• Take part in coaching with other members of the team and learn from each other.

Confident and Effective Communicator

• Strong, proactive and responsive communicator and able to adapt your communication style.
• Always proactive and clear with colleagues on status of admin requests e.g. progress, seeking clarification, potential delays, competing priorities etc.
• Excellent, professional manner – e.g. on the phone, on teams calls, in meetings etc.
• Have a careful and professional approach to all kinds of written or verbal communication.
• Good grasp of written (spelling and grammar) and spoken English.

Self-driven, calm and resilient

• Able to self-manage workload and competing priorities from multiple colleagues simultaneously – ability to multi-task is key.
• Work under pressure.
• Take responsibility for your own professional development and drive this forward.

Education
GCSEs (or equivalent) – Maths and English

Studies have shown that some groups of people are less likely to apply to jobs unless they meet every single qualification. At Ahead Partnership we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but you’re worried you don’t have enough experience or your past experience doesn’t align perfectly with every qualification in the job description, then we encourage you to apply anyway. This role can be offered as an apprenticeship so we encourage school leavers and those looking for apprenticeships to apply.